Returns & Exchange
You have 14 days from the day the order is processed to submit a cancellation through our portal. Your responsibility is to send the item/s back to the Laidback Lover warehouse if you require a refund or an exchange.
Product must be unworn, tags still on product, and undamaged.
EASY RETURNS & EXCHANGES WITH OUR ONLINE PORTAL
OPEN PORTAL NOW
Laidback Lover does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Depending on the shipping method and carrier selected, your return package may take several days to reach us.
Please allow three business days to process your return once our warehouse receives it. This can take up to 5 business days in sale periods.
Laidback Lover must be returned by mail.
We offer refunds to your original payment method on full priced items returned to us, after the item has been received and inspected.
Store credit on an e-gift card is offered for any returned sale item or items purchased using a discount code.
Helpful Hint: Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.
NO REFUNDS ON SALE ITEMS (ONLY STORE CREDIT)